FAQ - INS Technologies Ltd

FAQ | INS Technologies

Network Protection & Infrastructure Support

Get expert answers and technical support for INS Technologies’ network, fire, and industrial communication solutions.

Frequently Asked Questions

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What is the most cost-effective and reliable way of networking to fire alarm panels where you have no communication cables?

Through using existing IT infrastructure already installed. This can be done through the use of the monitored LAN link by installing the RIM100E & RIM100M combination with static IP addresses. static IP addresses.

Do I need Optic Fibre?

Yes, most new fire alarm network connectivity installed today should be optic fibre. The reason for this being, that the ever-increasing noisy environment with contributors like switch mode power supplies, backup generators, X-ray machines, radio systems, HV cables. etc.

How do I protect my fire alarm network from a computer-based graphic system interrupting the network communication?

It is often found that a rebooting computer will generate interrupts on the local fire alarm panel to which it is connected. The INS007 has a feature to monitor the communication from the computer and automatically disconnects and reconnects to and from the fire alarm panel when corrupt data is received from the graphic system.

How do I protect my fire panel network from transients?

The INS007 provides protection for the RS-485 network against transients, surges and ESDs.

Can the IRIS200 jeopardise the operation of a ZP3 fire alarm panel?

No, since the flow of data is only in one direction from the ZP3 to the IRIS200 no instructions are issued back to the fire panel.

Is the IRIS200 difficult to install?

No, installation is simplified through the support of an online software team who support the installation.

How can the INS optic fibre modems be used for preventative maintenance on a fire alarm panel network?

The optic fibre modems measure the DOM (Digital Optical Monitoring) parameters on the optic fibre infrastructure. These parameters can be used to predict failure or degradation of the optic fibre system in advance. This is visible using the IView software tool.

Do you have an enquiry form in order for clients to request or suggest future expansion into other OEM products?

Yes, we have a contact form on the Contact page of this website. You can also email info@ins-global.co.uk directly.

Do we require an internet connection for the DU50 to work?

No, however, the installation is simplified if a connection is available during installation.

Does the DU50 relay any information to an offsite location?

No.

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